Refund policy

We want you to LOVE your LADY sunglasses.  If they're not quite right, don't suit you, or you simply change your mind,  that's okay.

You can return your sunglasses within 30 days of delivery for a refund, provided they are returned in their original condition, unworn and undamaged, with their original packaging.

To arrange a return, please contact us at casey@caseygrant.com.au before sending your sunglasses back.

Unless the item is faulty or damaged on arrival, return postage is the responsibility of the customer.

Once we receive and inspect your return, we'll let you know when your refund has been processed. Refunds will be made to your original payment method.

If your sunglasses arrive faulty, damaged or incorrect, please contact us and we'll make it right.

Nothing in this policy excludes or limits your rights under Australian Consumer Law.